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Animal Services

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1. What are your hours?

View hours of operation for:

• Animal Enforcement
• Animal Shelter

2. How do I adopt an animal from the shelter?

The Adoption Waiting List Form allows adopters interested in animals to be placed on a waiting list. Final adoption process must take place at the Animal Shelter. You must be 18 years old. Bring a legal ID with you. We cannot hold animals for you based on a phone call or email. We accept cash or card, no checks please. Most animals can be taken home the same day.

3. What does "last day" mean in the description of animals for adoption?

Because of the number of animals we see, we have to project our space availability and predict a date by which the animal needs to be adopted.

4. How do I check a pet's availability?

Check the Pet Availability Spreadsheet for the pet's available date and current status (adopted, redeemed, etc.). Please note there are separate tabs for Dogs and Cats at the bottom of the spreadsheet.

5. What do I do if I have an after-hours emergency?

For weekend and after-hours emergencies such as aggressive animals, bites, etc., please call 911. During regular operational hours, please contact Animal Enforcement.

6. How do I report a missing pet?

Register your lost pet online and you will be emailed automatically when an animal matching what you select is registered as found or shows up at our Shelter.

• Register a Lost Cat
• Register a Lost Dog

Learn more about what to do with lost and found animals.

7. What must I do if I have found a lost pet?

Learn more about lost and found tags, legal obligations to report a found animal, and more on our Lost and Found page.

8. What should I do if I have found an injured or potentially orphaned wild animal?

You will need to contact a Wildlife Rehabilitator from the North Carolina Wildlife Resources Commission. Please note: it is illegal to keep any North Carolina wildlife without a permit and North Carolina law prohibits any native wildlife being kept as pets. This is why we have licensed wildlife rehabilitators. These are volunteers that have the resources to provide care for small mammals, birds, reptiles and some other species until the animal can be released back into their natural habitat.

9. What should I do if my neighbor's animals are on my property?

The Leash Law applies to all animals and requires that the owner maintain "restraint by a leash, harness, or similar effective or humane device that is capable of restraining an animal, or confinement indoors or within a cage, fence, or vehicle or similar secure enclosure." Please talk to your neighbor and try to resolve the issue. If you are unable to resolve the matter, you may contact our Animal Enforcement division to file a complaint.

10. I have a wild animal/reptile in my crawl space. Do you handle wildlife removal?

We are only able to remove wildlife if they are in your living space. Living space does not include your attic, chimney, crawl space, or exterior property. Contact our Animal Enforcement division for more information.

11. Do you loan traps?

No. Please contact Animal Enforcement for more information.

12. What should I do if I find young puppies or kittens that appear to be nursing age and there is no mother in sight?

Do not approach the animals but try to observe from a distance. If you do not see the mother return within 24 hours, please contact Animal Enforcement to retrieve the animals.

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Animal Services - Rabies Information

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1. What are signs of rabies?

• Daytime activity in animals normally active at night
• Staggering, weakness and paralysis 
• A change in the sound in the animal's voice 
• Inability to eat or drink 
• Drooling 
• Convulsions and frothing at the mouth If you notice any signs of rabies in an animal, stay away from it and call Animal Enforcement at 704-216-7768.

2. What is rabies?

Rabies is a virus that attacks the nervous system. The virus lives in the saliva and brain tissue of infected animals. Rabies is fatal once it reaches the brain. Rabies can only infect warm-blooded animals.

3. How is rabies spread?

Rabies is mostly spread through animal bites from infected animals, but can also be spread in other ways. For example, rabies can be spread by scratches from an infected animal or when infected saliva or brain tissue comes in contact with open wounds, broken skin, mucous membranes (eyes, nose, mouth, etc.).

4. What do I do if I am bitten by an animal?

Wash the wound thoroughly with warm, soapy water. Notify Animal Control immediately. Notify your physician or go to the nearest emergency room.

5. How do you find out if an animal that bit me is rabid?

If a dog or cat bit you and it is not showing any abnormal signs then it will go into quarantine for 10 days. If any abnormal signs are noted during the quarantine period, the animal would be destroyed and the brain tested for rabies. If a wild animal bites you, it has to be destroyed and the brain has to be tested for rabies.

6. Where can I find more information about rabies?

For more information about rabies in North Carolina, visit the North Carolina Health and Human Services website.

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Elections

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1. Where do I vote?

You will be assigned a voting place within the precinct where you live. A precinct will be assigned by our office when you register or change address and you will be notified by mail. You will receive a voter registration card if you are a new voter or have made changes. The voter card will indicate the name and location of your voting place. You may contact the Elections Office for the location of your voting place by calling 704-216-8140.

2. Am I eligible to vote?

You may register to vote in Rowan County if you are: 

• A citizen of the United States. If convicted of a felony in North Carolina, a person shall automatically have these citizenship rights restored upon the completion of his or her entire felony sentence, including probation and restitution. Registering is required. 
• A person 18 years of age or older 
• A legal resident of Rowan County for 30 days by the date of the next election. Rowan County as well as all of North Carolina has free, permanent and continuous voter registration. Once registered, you may change your voter registration information as often as necessary by completing the voter registration application/change form and returning it to the county Board of Elections office.

Download the NC Voter Registration Application (PDF).

3. What is an absentee ballot?

Generally speaking, absentee voting is comprised of 2 methods by which registered voters may cast ballots other than the traditional method of appearing in person and casting a ballot on the day of the election.

4. How do I vote absentee vote?

One method is Absentee by One-Stop/Early Voting. This method allows any registered voter to cast an absentee ballot in person on select days prior to Election Day. Unlike on Election Day, when registered voters can only vote at their specific precinct, one- stop voting allows registered voters to vote at any one-stop absentee voting site in the county. One-stop sites will have all the ballot styles for a given election at each site. When you present to vote at a one-stop site, you may change your name or address, if it needs to be updated. 

A second method is requesting a mail-in absentee ballot. Any Rowan County registered voter who is qualified to vote in an election may request and receive a mail-in absentee ballot for any election in which absentee voting is allowed. No special circumstance or reason is needed to receive and vote a mail-in absentee ballot. 

More Information

To find out more about Absentee Voting visit the North Carolina State Board of Election website or the Absentee Voting by Mail page.

5. What is curbside voting?

If you are unable to enter the voting place due to age or physical disability, you will be allowed to vote either in your vehicle or near the voting place. If an Election Official does not come out to you, have someone enter the voting place and inform the election officials of your desire to vote in this manner.

6. What are primaries and general elections?

In primaries in North Carolina, you vote only in the primary of the party with which you are affiliated. If you register unaffiliated you may be allowed to vote in a primary if a party allows unaffiliated voters to vote in their primary. (Both Democrat and Republican parties currently allow unaffiliated voters to participate in their primaries.) In a primary you nominate party candidates and in a general election you elect officials for the offices up for election.

7. What voting system does Rowan County use?

Rowan County uses the optical scan voting equipment in the precincts.

8. Where is the Board of Elections located?

View the Board of Elections page.

9. What are inactive voters?

Inactive voters are those voters who do not have a verifiable resident address, as we have had numerous mailings returned to our office marked undeliverable. It could also be that the voter has chosen not to vote in the last election.The "Inactive" voters, if eligible, are still allowed to vote but will need to change or confirm their address. We need to make sure we have voter assigned to the correct voting district and return the voter to active status.

10. Who are the Board of Elections staff?

View the complete listing of the Board of Elections on the staff page.

11. Who are the Board of Elections Board Members?

Discover the members and additional information by visiting the Board of Elections Board page.

12. What are provisional ballots?

Provisional voting is a mechanism by which a citizen is guaranteed the opportunity to cast a ballot in the event that such questions have been raised. In that case, the citizen is permitted to cast a provisional ballot, which is held aside pending research into the issue to be resolved. Findings are presented to the county board members, who make final determinations. Election results are not finalized until all provisional ballots that are eligible have been included in the total count.

Provisional voting is fail-safe voting. State law mandates that each person who presents to vote be given that opportunity, whether by regular or provisional ballot. In no circumstance will a voter be turned away. 

To find out more about Provisional Voting visit the North Carolina State Board of Election webpage.

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Elections - Registering to Vote

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1. What if I moved and failed to change my registration?

If you have moved within Rowan County and you failed to change your address by the registration deadline, there is a procedure that allows you to vote. To Vote without delay in any local, state, national primary or general election, a voter must file a change of address at least 25 days prior to Election Day. If a voter moves within Rowan County and fails to file a change of address by the deadline, the voter may vote by going to the old precinct and obtain an Election Day Transfer Form. The Voter will take this form to the new precinct or to the Rowan County Board of Elections office. The form will allow the voter to vote in his/her new precinct.

2. What is the deadline for registration changes?

The deadline to register, change party or change address occurs 25 days prior to each election.

3. How do I register to vote?

You may obtain registration forms at the following locations in Rowan County: 

• Board of Elections Office, West End Plaza, 1935 Jake Alexander Boulevard W, Suite D10
  Hours: Monday to Friday; 8 a.m. to 5 p.m. 
• Any of Rowan County's public libraries during regular hours. 
• Public locations designated by special registration drives. 
• Department of Motor Vehicles
• Other various state or local government agencies including: 
  • Social Services
  • Agencies dealing with people with disabilities
  • Employment Security Commission 
  • Armed Forces Recruitment offices 

4. When do I need to complete a voter registration application/change form?

You need to complete a voter registration application/change form if you:

• have not registered in Rowan County before
• have moved since you registered in Rowan County (if you move, it is a violation of the law to return to your old precinct and vote after 30 days has passed since your move) 
• wish to change your party affiliation 
• have changed your name
• have been placed on Inactive status 

A voter registration card will be mailed to you once your registration application has been processed or a change is made to your registration. Keep the card as it may be used to change your address by mail should you move within Rowan County, change your name or change your party affiliation. It can also be used to cancel your Rowan County registration should you move out of the County. 

If you do move out of the county, a new registration application will have to be completed and turned in to the county Board of Elections in which you moved. A registration form must be postmarked 25 days before an election or delivered to the Board of Elections no later than 25 days before an election in order to be valid for that election. A registration may be placed in inactive status if a voter card is returned by the Postal Service as undeliverable.

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Environmental Health

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1. What if I plan to subdivide my property?

If the lot will be divided, a copy of the newly deeded and recorded plat must be submitted to Environmental Health before a Construction Authorization can be issued. The proposed property lines and dimensions must be included on the application site plan and marked on the site. 

2. Do I have to survey the property to obtain a septic permit?

Property lines must be clearly marked prior to application submittal. While it may be possible to issue an improvement permit, no Construction Authorization may be issued until the property lines have been located by a licensed NC surveyor. 

3. How do I submit my application?

Submit all components of the application to Environmental Health by email or in person at the office.

4. Do I need to be on-site during the evaluation?

No, the inspector will not contact the applicant before an evaluation occurs. All site preparations should be completed before applying. Should there be any accessibility issues, the inspector will contact the applicant directly. 

5. Do I set up an appointment for the evaluation?

No. All applications are placed on a waitlist and are evaluated on a first-come, first-serve basis. The applicant will be contacted once the property is approved or denied. Contact Environmental Health for approximate wait time on soil evaluations. 

6. How do I pay for my application?

Payment may be received by phone or in person at the Environmental Health office with credit card, cash, or check.

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Environmental Management

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1. Do you accept TVs?

Rowan County is accepting Televisions free of charge. Televisions will only be accepted at this location. Please bring all televisions to our Rowan County Processing Center located at: 

1102 N Long Street Extension
East Spencer, NC 28039
Monday - Friday
7 a.m. - 3:30 p.m.

2. Where do I recycle?

View hours and location/contact information for Rowan County Landfill and Recycling Convenience Centers.  Please note that some items are only recycled at specific locations; view the acceptable items and locations page for more details.

3. What can be recycled?

View a list of acceptable materials and discover waste disposal recycling rates.

4. Can I recycle paint?

Paint is accepted during our Annual Special Waste Day in October, or you can call our office for instructions on how to properly dispose of paint.

5. How do I get my well tested?

The Health Department's Environmental Health Division handles all water and well testing.

6. How do I acquire septic permits?

The Health Department's Environmental Health Division handles the septic permitting process. Learn more about the On-Site Waste Water Program.

7. Where do I submit my sediment control plan?

Contact the Planning & Development office..

8. Where can I dispose of mercury containing thermometers?

Mercury containing thermometers are accepted during our Annual Special Waste Day in October, or you can contact our office for more information on how to safely dispose of these items.

9. Where can I dispose of non-friable asbestos?

Please contact our office for more information on how to safely dispose of non-friable asbestos.

10. How do I report a litter complaint?

If you observe someone littering, you can report this activity through the North Carolina Department of Transportation (NCDOT) Swat-A-Litterbug Program. You may also contact the Environmental Management offices.

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Erosion Control

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1. What does an Erosion Control Plan look like?

View a sample Erosion Control Plan by clicking here

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General

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1. How do I obtain a copy of my marriage license?

If you were married in Rowan County, you may stop by our office and purchase a certified copy for $10 (Cash or money order only). To request a copy by mail, give the names of the groom and bride at time of marriage, the date of marriage, and include a self-addressed, stamped envelope. Requests are mailed the same day received.

2. When are taxes due?

Taxes are due September 1. You have until January 5 to pay without penalty.

3. How may I get a copy of the map of my property?

If your property is located in a subdivision or if your survey has been recorded, you may obtain a copy for $2 from the Register of Deeds office. Otherwise, you may obtain a copy of the tax map for your area from the Tax Assessor’s office for $3.

4. How do I register to vote?

You may obtain registration forms at the following locations in Rowan County: 

• Board of Elections Office, West End Plaza, 1935 Jake Alexander Boulevard W, Suite D10
  Hours: Monday to Friday; 8 a.m. to 5 p.m. 
• Any of Rowan County's public libraries during regular hours. 
• Public locations designated by special registration drives. 
• Department of Motor Vehicles
• Other various state or local government agencies including: 
  • Social Services
  • Agencies dealing with people with disabilities
  • Employment Security Commission 
  • Armed Forces Recruitment offices 

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Human Resources - Retirement

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1. I've decided on a date to retire, what do I need to do to submit the paperwork?

Once you decide on an effective date, you will need to contact Debbie Holshouser in Human Resources to schedule an appointment to complete the application. This appointment will take approximately 30 minutes. Prior to your appointment, there is a list of items that you will need to have available/bring with you when you come to complete the application and start the process: - Proof of birth for yourself (easiest form that they will accept is a copy of your driver's license) - Beneficiary Information (including full name, social security number, date of birth and proof of birth - again a copy of their driver's license is the easiest thing) - Direct Deposit Information, including bank name, bank address, routing and account number and account type (checking or savings).

All of this information is required and an application can not be mailed until we have all of the items completed on it. You will also need to have an idea of how much vacation you plan to use between the day your sign your application and your actual last working day, as your vacation payout information must be reported on the retirement application.

2. What about all of my benefits, insurances, etc?

Sometime during your last month of employment, you should schedule an appointment with Debbie Holshouser to go over wrapping up all of your benefits, insurance coverage, and your options on continuing your various benefits after retirement. This "wrap-up" appointment will take approximately 30 minutes.

3. I've completed all of the forms, when do I get my first retirement check?

Once you have returned all of your forms to the retirement system, you will begin to receive your retirement payments, and they are paid by the retirement system in Raleigh, not by Rowan County. The first payment is an actual paper check, and thereafter, your payment is automatically direct deposited into the account your provided to the retirement system during the application process. Retirement payments are generally issued on the 25th of each month except for December, when payment is made on the 20th of the month.

After your retirement payments begin, if you have any questions regarding payments, tax with holdings, or anything else, you should contact the retirement system directly at 877-733-4191.

4. What happens after the retirement application is submitted?

Once the retirement system receives your application, they will correspond directly with you from that point on. No further correspondence comes from them to the Human Resources Office. You will need to watch your mail closely and quickly respond to any mail from the State of North Carolina Treasurer's Office. Delays in responding to correspondence they send you could delay your first retirement check. You will receive several forms that you need to complete and return:

• Form 333: Choosing the Contributory Death Benefit which is a $10,000 life insurance policy that, if elected, premiums are deducted directly from your retirement check.
• Form 290: Tax Withholding forms for both Federal and State Taxes. You will need to complete this form even if you are Bailey Vested (State Tax Exempt) in the retirement system.
• Form 336: Naming a beneficiary for the guaranteed refund of contributions. Note that if you choose a survivorship payment option for your retirement payment, you must name a difference person for the guaranteed refund of contributions.
• Form 6E: Choosing your benefit payment plan. This form will show you the 6 payment options and the amount you would receive under each option. You should read about those payment options on the retirement system website and discuss them with your family and financial advisor/accountant as to what will be the best payment option for you to choose.

Some of the forms that you receive do require a notary (we can notarize the forms for you here in our office). If you have questions regarding how to complete any of the forms, please feel free to contact Debbie Holshouser to set up an appointment to go over the forms to make sure that they are completed correctly. (We can check for accuracy in completion, we cannot advise you as to which payment option you should choose or how you should fill out your tax withholding forms).

5. What happens to my vacation and sick leave when I retire?

Vacation Leave: Your unused vacation leave is paid out to you on the pay period following your last working pay period. Your vacation pay out information is reported to the retirement system on your application and they use your payout information in calculating your retirement benefit. This is the reason we ask you about how many vacation hours you plan to use between when you sign the application and your actual last working day. The closer your actual final compensation is to what we estimate on the retirement application, the lesser of any changes to your retirement benefit after you begin receiving your retirement checks.

Sick Leave: Your unused sick leave is reported to the retirement system for service credit. For every 20 days of sick leave that you have remaining in your accrual bank when you retire, the retirement system will credit you with one month of service, just as if you had worked another month.

6. When should I submit my application for retirement?

The retirement system encourages you to submit your application as least 60 days prior to your effective date and will allow you to sign the application up to 120 days prior to your retirement date. In order to make sure that you receive your first retirement check on time, you should submit your paperwork to the retirement system 90 to 120 days prior to your retirement date (the closer to 120 days that you submit your paperwork, the better your odds of getting your first check on time).

7. Where can I go to get information on planning my retirement?

Retirement Planning Conferences are hosted by the Retirement Systems Division and Prudential 401(k) at various locations throughout North Carolina. The conferences last about 2.5 hours and offer pre-retirement planning information for members that are considering retirement. Registration is not required. Some locations may charge a nominal parking fee.

For a current schedule of upcoming conferences in surrounding areas, please visit the Human Resources page. This schedule is updated as the Retirement System adds new dates and locations.

Human Resources Page

8. How do I decide on a retirement date?

Your effective retirement date must be the first day of a month, and it can not be retroactive. You can not work on your effective date of retirement.

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Library

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1. How do I reserve a meeting room?

Visit the Meeting Room Reservations webpage.

Locations

2. How many items can I check out?

Rowan Public Library (RPL) patrons can check out up to 50 physical items on their accounts and up to 15 of those can be DVDs. 

3. When are the computer labs open? Is printing available?

Computer labs are open at all branches:

• Rowan Public Library (RPL) Headquarters on Monday through Wednesday 9 am to 8:45 pm; Thursday 9 am to 5:45 pm; Friday through Saturday 9 am to 5:45 pm.
• RPL East on Monday through Wednesday 9 am to 7:45 pm; Thursday through Saturday 9 am to 4:45 pm.
• RPL South on Monday through Wednesday 9 am to 7:45 pm; Thursday through Saturday 9 am to 4:45 pm. 
• RPL West on Monday through Wednesday 9 am to 7:45 pm; Thursday through Saturday 9 am to 4:45 pm. 

Printing Options Available

Printers are available in each library's computer lab. Items to print can be sent digitally using wireless printing to the library and picked up during open hours. 

4. Why are books I returned still showing on my account?

Call us at 980-432-8670 for assistance.

5. Where can I return items?

Materials can still be returned to any library location using designated book drops.

6. Which number do I call for assistance?

For a specific branch call:

• Rowan Public Library (RPL) Headquarters: 704-216-8228
• RPL East: 704-216-7838
• RPL South: 704-216-7727
• RPL West: 704-216-8290

7. How do I get a library card?

Access RPL's online library card application here.

8. Is WiFi available?

Yes! Free WiFi is available 24/7 on Library grounds and parking lots.

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Parks & Recreation

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1. What is the fee to enter the park?

Admission to all Rowan County Parks is free; however, there are charges for attractions and fishing (where applicable).

2. Do all shelters have grills at Dan Nicholas?

All shelters have a charcoal grill available for your use.

3. Can we bring our own boat to Dan Nicholas Lake?

No boats except the provided paddle boats are allowed in the lake.

4. Can you swim in Dan Nicholas Lake?

No swimming is allowed in the lake.

5. Are dogs allowed in the park?

Leashes are required for all pets not performing a task for an individual with a disability. 

6. Must I have a N.C. fishing licence to fish at Dan Nicholas?

All fisherman must have a current N.C. fishing license to fish at Dan Nicholas Park.

7. Are credit cards accepted at Dan Nicholas Park?

We gladly accept Visa, Master Card and Discover.

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Parks - FAQs

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1. Can I reserve a campsite online?

Yes, please visit the camping page for our online reservation link.

2. Who can participate in Rowan Senior Games and SilverArts?

Salisbury/Rowan Senior Games invites any adult in Rowan County age 50 years or better to participate.

3. What programs are offered through Therapeutic Recreation?

The Therapeutic Recreation division offers ongoing programs for individuals with disabilities which may include, but are not limited to: 

• Blind/visually-impaired 
• Developmental/intellectual 
• Hearing-impaired 
• Mental health 
• Physical 

The programs have an emphasis participation, socialization, community awareness, inclusion and development of recreation/leisure skills that carry over to the home and community. Programs include: 

• Ramblers 
• Club Rec 
• TRips 
• a number of monthly and seasonal programs

Learn more about ongoing programs.

4. Can I hide a geocache in one of Rowan County's parks?

Geocachers are allowed to hide caches on Rowan County Park property if they follow rules established by the Rowan County parks. View the rules for hiding geocaches.

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Planning & Development

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1. How do I order or report a missing road sign?

Have all road names needed to complete the sign and contact the Planning and Development Department at 704-216-8588 or fill out the Damaged or Missing Street Sign Form. Please note that the County will only put up road signs outside of city limits. 

2. How do I Rezone property?

Prior to submitting a rezoning request, applicants are encouraged to meet with a member of the Planning Department to discuss the requested change. The following information must be submitted for consideration:

• Completed application (with affidavit of owner if non-owner petition) 
• Two copies of a map, to scale, which clearly illustrates the subject property. If a portion of the land is proposed for rezoning, a meets and bounds description is necessary to describe the requested boundary
• $500 fee payable to Rowan County

More information.

3. How do I file a housing complaint?

To file a housing complaint, please contact 704-216-8588 or complete a Complaint Form (PDF) or Minimum Housing Standards Petition (PDF) and submit to the Planning and Development Department.

4. How do I obtain an address?

Rowan County adopted an Addressing Ordinance (PDF) to ensure that efficient police, fire and emergency service is provided to the citizens of Rowan County. This ordinance requires all new homes to be assigned numbers by the Planning and Development Department staff in accordance with accepted procedures. Planning staff will issue an address at the time a zoning permit is pulled.

5. How do I open a new home business or home occupation?

Verify that the proposed use is allowed, business location and operations, with the Planning and Development Department by calling 704-216-8588. Planning staff will determine the type of permit that will need to be applied for (Zoning Verification Letter or Zoning Permit). 

More information.

6. How do I subdivide property?

1. Contact Planning staff to determine the type of subdivision your request may qualify for (Minor, Minor Special Exception, Family, Major, or Exception). 
2. Contact a private surveyor to create a subdivision and submit it to Planning staff for approval. 

Subdivision FAQs (PDF)

7. How do I add a storage building to property?

1. Contact Planning staff by calling 704-216-8588 to determine if the structure is permissible on the property in question. 
2. If the structure is permissible, go to the Rowan County Planning and Development department and apply for a zoning permit. 
3. Take the zoning permit to the Rowan County Building Inspections department and apply for any other required permits. For more information, download Accessory Structures (PDF).

8. How do I build within or adjacent to a floodplain?

Developing on a parcel with floodplain will require a development permit to go alongside the zoning permit. Staff will need a site plan with the proposed location of the new building(s). Some sites may require a surveyor to mark the proposed location(s) on the site plan. Once the footers of the new building(s) have been laid, staff will need to verify that the structure(s) are located outside of the floodplain. This is done with an as built survey, but in some circumstances may be done with a site visit by Planning staff. If Planning staff provides a site visit a $50 fee will be charged with the issuing of the development permit. 

Floodplains FAQs (PDF)

9. How do I obtain a zoning permit?

1. Contact Planning staff to determine if your proposed use is allowed on the parcel. 
2. Come to the Planning and Development Department with all of the specifications of the proposed structure (total square footage, number of bedrooms and bathrooms, etc.).
3. Other requirements may be necessary due to site conditions. Contact Planning staff for more detail.

10. How do I apply for a special use permit?

Special uses are assumed to be generally compatible with other land uses permitted in the zoning district in which the special use is proposed. However, due to their unique characteristics or potential impacts on the surrounding areas or the county as a whole, individual consideration of their location, design, configuration and/or operation at the proposed location is required. Prior to submitting a special use permit request, applicants are encouraged to meet with a member of the Planning Department to discuss the request. The following information must be presented for consideration by the department: 

1. Submit completed application;
2. Submit site plan in accordance with Section 21-52;
3. Provide response to Evaluation Criteria from Section 21-59;
4. Provide information for specific uses listed in Section 21-60 (if applicable);
5. Other information deemed necessary to determine the development proposal's impacts; and
6. Submit $200 fee payable to Rowan County

View more information on SUP (PDF)

11. What is a commercial plan review?

A commercial plan review is required for all commercial projects. The following is a list of departments involved in the review process of commercial projects:

1. Environmental health
2. Erosion control
3. Planning and development (site plan review)
4. NC Department of Transportation
5. Building Inspections

Download Commercial Review Plan (PDF)

12. How do I submit payment to planning and development using the website?

Submit payment by credit card online

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Planning & Development - Street Addressing

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1. What do I need to get an address?

In order for the Planning and Development Department to assign an address, a zoning permit must be issued. Vacant lots and structures that do not need zoning permits cannot be addressed. However, vacant lots ready for permits will receive an address.

2. Why does my driveway need to be named?

Driveways having more than 2 residences or businesses are required to be named. In this case, a Road Naming Petition should be filled out and submitted to the Planning and Development Department. Download and print a Road Naming Petition (PDF).

3. Why do I have to change my address?

In cases where a new address cannot fit into the existing address scheme of the road and/or where the inconsistency of addresses are determined to be a public danger, the county may reassign addresses in order to create a consistent range of addresses.

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Register of Deeds - Assumed Business Name Certificates

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1. What is the procedure for recording a Trade Name Certificate?

Download and complete the Assumed Business Name Certificate (PDF) or obtain a printed copy at no charge from the Register of Deeds office. Complete the form and return it to the Register of Deeds office for recording either in person or by mail.

2. What is the fee for recording an Assumed Business Name Certificate?

The fee is $26 for our standard form.

3. What else do I need to do to begin a business in Rowan County?

Any other start-up questions should be directed to the Business Section of the Rowan County Tax Collector’s office at 704-216-8544 or in person.

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Register of Deeds - Birth Certificate Information

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1. Can I obtain a copy of a birth certificate from the Register of Deeds office?

Yes, if you were born in Rowan County. If you were born in another county in North Carolina after 1971, you may obtain a Statewide Birth Certificate for an additional $14.00 charge - contact the Register of Deeds for details.

2. What if I was adopted?

If an individual was legally adopted, their birth record will be located at North Carolina Vital Records.

You can contact NC Vital Records at: 919-733-3000.

3. What do I do to obtain a copy?

Certified copies of birth certificates for births occurring in Rowan County are issued at the Rowan County Register of Deeds office for $10 cash, with the following exceptions:

Adoptions

If an individual was legally adopted their birth record will be located at North Carolina Vital Records. You can contact NC Vital Records at: 919-733-3000.

Out-of-County Births

The Rowan County Register of Deeds Office may also supply birth certificates for those individuals born in another North Carolina County. Applicants must appear in person at the Register of Deeds Office. In addition to the $10 certified copy fee, a search fee of $14 is charged in order to pull certificates from another county. Out of county birth certificates cannot be requested online or via mail and may only be issued if the following criteria are met:

• Birth must have occurred in North Carolina

• Birth must have occurred 1971-forward

• Child must NOT have been adopted

In-Person

To obtain a certified copy of a vital record in person you may come into our office located at 402 N. Main Street, Suite 102, Salisbury, North Carolina 28144. When requesting a certified copy of a vital record in office you must complete a request form and present a government issued photo I.D.

To Request a copy via mail:

• Submit a Written Request: must include the full name on the certificate at the time of birth, date of birth, your relationship to the person whose birth certificate you are requesting, father’s full name, mother’s full maiden name and a contact number.

• A photo copy of your valid government issued photo ID

• A self-addressed stamped envelope

• A Money Order for $10.00 made payable to the Rowan County Register of Deeds

Rowan County Register of Deeds can only provide copies of birth certificates via mail for individuals born in Rowan County.

Request a copy online:

You can request a copy of a birth certificate on the Vital Records Request Website.

4. Who may obtain my birth certificate?

The list is limited to:

• You
• Your spouse
• Your parent
• Your child
• Your sibling
• Your grandchild
• Your grandparent
• Great-grandparent
• Great-grandchild
• Stepparent
• Stepchild
• Your attorney or legal agent

5. What are the costs in obtaining a birth certificate?

The regular certified copy costs $10 cash in the office, money order by mail. Genealogy requests for a regular copy is $0.50.

6. How long does it take to obtain a copy?

We answer our mail requests the same day we receive them. If you walk into the office, it should take just a few minutes.

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Register of Deeds - Death Certificate

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1. Can I obtain a copy of a death certificate from the Register of Deeds office?

Yes, if the death occurred in Rowan County. We can give you the address of other North Carolina county or state offices if the death occurred outside of Rowan County. 

Out-of-County Deaths

The Rowan County Register of Deeds Office may also supply death certificates for those individuals who passed away in another North Carolina County. Applicants must appear in-person at the Register of Deeds Office. In addition to the $10 certified copy fee, a search fee of $14 is charged in order to pull certificates from another county. Out-of-county death certificates cannot be requested online or via mail and may only be issued if the following criteria are met:

• Death must have occurred in North Carolina

• Death must have occurred August 1, 2020 - forward

2. What do I do to obtain a copy?

Certified Copies

You may purchase a certified copy of a death certificate for any individual who passed away in Rowan County by visiting the Register of Deeds Office, by mail at: 402 N. Main Street, Suite 102, Salisbury, NC 28144 or online. The cost for a certified copy is $10 cash; please note additional processing fees apply when requesting certified copies online.

In-Person:

To obtain a certified copy of a vital record in person you may come into our office located at 402 N. Main Street, Suite 102, Salisbury, North Carolina 28144. When requesting a certified copy of a vital record in office you must complete a request form and present a valid government issued photo I.D. 

To Request a copy via mail:

• Submit a Written Request: must include the name of the deceased, date of death, your relation to the deceased and a contact number.

• A photo copy of your government issued photo ID

• A self-addressed stamped envelope

• A Money Order for $10.00 made payable to the Rowan County Register of Deeds

To Request a copy online:

You may request a copy online on the Rowan County Vital Records Request Website.

3. What are the costs of obtaining a death certificate?

The certified copy costs $10 (cash in office; money order by mail). Genealogy requests for an uncertified copy are $0.50.

4. How long does it take to obtain a copy?

We answer our mail requests the same day we receive them. If you walk into the office, it should take just a few minutes.

5. Who may obtain a death certificate?

The list is limited to the following people:

• Spouse
• Parent
• Stepparent
• Child
• Stepchild
• Sibling
• Grandparent
• Great-Grandparent
• Funeral Director
• Attorney/Legal Agent
• Any Person Seeking Legal Determination of Real or Personal Property

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Register of Deeds - Land Records

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1. What is the procedure for recording a deed?

After the deed is drawn and properly signed/notarized, take it to the Tax Assessor’s office for the "green stamp" which is a verification of listing on the Rowan County Tax Map and Parcel Number. Also, present the deed to the Tax Collector’s office for their stamp (“black stamp”) which indicates that the tax payments on the property are current. If you mail the deed to us, the Tax Map and Parcel Number must appear on the first page of the document.

The recording fee is $26 for the first 15 pages and $4 for each additional page. Excise tax stamps are based on $2 per $1,000 value of the purchase price, and must be declared on the first page of the deed.

Also now required on the First Page of these documents is a Title (wording which clearly states what the document is) of the document, the grantee and grantor address, and who prepared the document.

2. What is the procedure for recording a deed of trust/mortgage?

See an attorney. After the documents are drawn and properly notarized, present the documents to the Register of Deeds. The recording fee is $64 for the first 35 pages and $4 for each additional page.

3. What is the recording fee for power of attorney, etc.?

The recording fee for all other land record documents is $26 for the first 15 pages and $4 for each additional page.

4. How do I obtain a copy of my deed, deed of trust/mortgage, power of attorney, etc.?

You may stop by the Register of Deeds office to obtain a copy for a fee of $0.50 per page. You need to know the name the property is in and the approximate year it was purchased or recorded.

For a deed of trust/mortgage, you need to know the Grantor. For a power of attorney, you need to know either the grantor or grantee and the approximate year of recording.

Certified copies are $5 for the first page and $2 for each additional page.

If you know the Book and page of the documents, you may request it by mail.

Copies may also be accessed for free through our Online Document Search.

5. Can the Register of Deeds tell me who owns a property at a specific address?

By law, this office does not index any records by street address, thus making it almost impossible to find these desired facts in our records. Contact the Tax Assessor’s office by calling 704-216-8558 for this information. You can also visit them in person at:

402 N Main Street
Salisbury, NC 28144

6. Can anyone access the information contained in the Register of Deeds office?

Yes. All land record information in the Register of Deeds office is public record.

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Register of Deeds - Map Information

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1. What are the requirements for recording a map?

The following map sizes are acceptable for recording: 18 inches by 24 inches; 21 inches by 30 inches; and 24 inches by 36 inches. Before presenting the map to the Register of Deeds, it must be signed by the Rowan County Review Officer. Ask us about electronically recording maps!

Review Officers are located in the Planning Office and the Tax Assessor’s office on the 2nd floor at:

402 N Main Street
Salisbury, NC 28144

2. How may I get a copy of the map of my property?

If your property is located in a subdivision or if your survey has been recorded, you may obtain a copy for $2 from the Register of Deeds office. 

3. If I record my map in the Register of Deeds office, do I get the original back?

Yes, you receive the original back and the Register of Deeds retains a digital copy.

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Register of Deeds - Marriage Licenses

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1. How do I obtain a copy of my marriage license?

If you were married in Rowan County, you may stop by our office and purchase a certified copy for $10 (Cash or money order only; ID required). You may also request your copy by mail.

Give the names of the groom and bride at time of marriage and the date of marriage, and include a self-addressed, stamped envelope and a photo copy of your ID. Requests are mailed the same day received.

2. Why do I need a copy?

After receiving your certified copy of the marriage License, go by or mail your certified copy to the Social Security office to get a new Social Security card.

24 hours after this information has been filed with the Social Security Administration, you may then apply for a new North Carolina Driver’s License bearing your new name at any North Carolina Department of Motor Vehicles (DMV) Driver’s License office.

3. Can we get married in the Register of Deeds office?

No. For a civil ceremony, contact the Magistrate at 704-797-3130.

4. How do I file separation papers?

See an attorney. The recording fee is $26 for the first 15 pages and $4 for each additional page.

5. How do I obtain a copy of my divorce?

If the divorce was processed in Rowan County, you may obtain a copy by calling 704-797-3001 or from the office of the Clerk of Court located on the 1st floor of the Courthouse at: 

210 N Main Street
Salisbury, NC 28144

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Social Services - Adult Protective Services Protocol

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1. What happens after I make a report?

After receiving the report, the Adult Protective Services (APS) intake worker will review the report with the supervisor to determine if the disabled adult is in need of a protective services evaluation. If so, the APS social worker will visit the adult. The timing of the visit will be determined based on the urgency of the situation. Some visits are immediate, but all visits are made within 72 hours of the report.

If the report is accepted for an evaluation, the investigation will include home visits by the APS social worker and consultation with others who have knowledge of the facts of the particular case. An interview with the disabled adult may be conducted with no other persons present. The Department of Social Services (DSS) works in collaboration with other agencies in the community such as the Health Department, Veterans Affairs (VA) Medical Center, Rowan Regional Medical Center, Sheriff’s Department, other law enforcement agencies, Hospice, home health agencies, and others to gather information during the investigation and to arrange for services if a need is found.

The investigation shall be completed within 30 days for allegations of abuse or neglect, and shall be completed within 45 days for allegations of exploitation. If the report does not meet the criteria to support an APS investigation, but if issues are identified that should be addressed, the report may be accepted for Preventive Outreach services.

2. What are Preventive Outreach Services?

Preventive Outreach Services include a home visit by the APS social worker to address needs of the person. The person may be offered referrals to other community organizations that may be able to assist him or her with services and assistance to meet needs. The goal of Preventive Outreach Services is to provide services so that the person will not become a victim of abuse, neglect, or exploitation in the future.

3. What action may I take if my report does not get the results I expected?

If you disagree with the Department of Social Services (DSS) actions regarding the report you made, you may contact, in this order, the following persons to request a higher level review of the report: 

• the Adult Protective Services (APS) Supervisor
• the APS Program Administrator
• the DSS Director

You may wish to make another report if you have additional information about the situation. There is no limit on the number of reports that can be made. However, further reports should have additional or new information that was not presented earlier. All reports that do not rise to the level of an investigation are always reviewed a second time at regularly scheduled APS Screening Committee meetings. Committee members reviewing these reports include the APS Supervisor, the APS Program Administrator, and the Adult Services Attorney. The purpose of these reviews is to assure that no report was improperly screened out.

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Social Services - Child Protective Services

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1. What is child protective services?

Child Protective Services is a unit within the Department of Social Services (DSS) that investigates child abuse, neglect, and dependency of children from birth to 18 years of age.  The purpose of the investigation is to determine:

• the extent of any abuse or neglect
• the risk of harm to the child
• whether the child and family need assistance or intervention services by DSS to insure child safety in the home
• what services would be most helpful
• whether a petition should be filed to take the matter to juvenile court

2. What is child abuse?

General Statue 7B-101(1) defines an abused child as any juvenile less than 18 years of age whose parent, guardian, custodian or caretaker inflicts, or allows to be inflicted, serious physical injury by other than accidental means; creates or allows to be created substantial risk of serious injury; uses, or allows to be used, cruel or grossly inappropriate procedures or devices to modify behavior; commits, permits, or encourages sexual abuse of the juvenile; and creates or allows to be created serious emotional damage to the juvenile. Learn more specifics by viewing the informational Child Abuse page.

3. What is child neglect?

General Statute 7B-101(15) defines a neglected child as any juvenile who does not receive proper care, supervision, or discipline from the juvenile's parent, guardian or caretaker; or who is abandoned, or not provided necessary medical care, or who lives in an environment injurious to the juvenile's welfare, or who has been placed for care or adoption in violation of the law. Discover the various types of neglect on the Child Neglect page.

4. What is dependency?

General Statute 7B-101 (9) defines a dependent child as any juvenile needing assistance or placement because the child has no parent, guardian, or custodian responsible for his or her care or supervision, or the child's parent, guardian, or custodian is not able to provide for the child's care or supervision due to physical or mental incapacity and the absence of an appropriate alternative child-care arrangement.

5. How do I make a report?

A report may be made in person, by telephone, or in writing to the Department of Social Services in your county. The county phone number for making reports is 704-216-8499. Reports may also be made to the state Child Protective Services Division by calling 800-354-KIDS.

6. Do I have to give my name when I make a report?

No. Reports may be made anonymously. However, you will not receive a letter advising whether the report was accepted for investigation nor notification of the case decision. For concerns, inquiries or to make a report, please use our Feedback Form.

7. Who must report child abuse and neglect?

The law requires everyone to report suspected child abuse or neglect, “Any person or institution who has cause to suspect that any juvenile is abused or neglected or dependent, as defined by General Statute (G.S.) 7B-101, or has died as the result of maltreatment shall report the case of that juvenile to the director of the Department of Social Services, or his/her designee, in the county where the juvenile resides or is found,” (G.S. 7B-310). This reporting requirement applies to professionals such as physicians, psychologist, other health and mental health workers, day care workers, and school personnel. But it applies equally to friends, neighbors, relatives. and anyone else who suspects that a child is abused or neglected.

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Social Services - General

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1. How do I apply for Food and Nutrition Services (Food Stamps)

1. You may apply in person at the local Department of Social Services (DSS) in the state/county where you reside. You may go to the FNS website and complete the application online (PDF) and submit to DSS by mail or by fax. You may fax the application to any of these numbers:
   • 704-216-8433
   • 704-216-7937

2. If you are a Rowan County resident, you may mail the application to:
   Department of Social Services
   1813 E Innes Street
   Salisbury, NC 28146

   The date of the application is the date the completed, signed, and dated application is received in the DSS agency in the county where you reside. If eligible, benefits cannot begin prior to the application date. You may be required to come into the agency to complete the interview. If you have circumstances that prevent you from coming into the agency, contact DSS at 704-216-8330.

2. How do I apply for Medicaid?

There are three ways to apply (one application works for Medicaid and Health Choice).

1. Apply online at ePass.
2. Apply in person at Rowan County Department of Social Services (DSS) 1813 E. Innes Street Salisbury, NC 28146 Monday - Friday 7:30 a.m. - 5 p.m.
3. Fill out a paper application and mail to or drop it off at Rowan County DSS or Fax to 704-216-7941.

Call Rowan County DSS at 704-216-8330 if one of these methods will not work for you.

3. How do I report Child Abuse?

A report may be made in person, by telephone, or in writing to the Department of Social Services in your county. The county phone number for making reports is 704-216-8499. Reports may also be made to the state Child Protective Services Division by calling 800-354-KIDS. The Rowan County address is:
1813 E Innes Street
Salisbury, NC 28146

4. How to become foster parents?

Becoming a foster parent starts with an informational meeting and an application packet. Call us at 704-216-8440 to begin your journey!

5. How to apply for Work First Family Assistance (WFFA)?

To apply for Work First family Assistance, please come into agency to the application window. You must complete an application in person and meet with a caseworker to sign the application

6. How do I apply for Crisis Intervention Program (CIP)?

To apply for the Crisis Intervention Program (CIP), you can apply in person at the Rowan County Department of Social Services 1813 E Innes Street, Salisbury NC 28146 or a phone interview can be completed at 704-216-8330 and the application mailed to you for your signature.  

7. How do I apply for Low Income Energy Assistance Program (LIEAP)?

Energy assistance programs are available as long as funds are available. The Low-Income Energy Assistance Program (LIEAP) provides a one-time vendor payment to help eligible households to pay their heating bills. Applications are available annually from January 1 to March 31 or until funds are exhausted. Certain households containing an elderly person age 60 and above or a disabled person who receives services through the Division of Aging and Adult Services (DAAS) can apply for LIEAP earlier during December of each year.

To apply for the Low Income Energy Assistance Program (LIEAP), you can apply in person at the Rowan County Department of Social Services 1813 E Innes Street, Salisbury NC 28146 or a phone interview can be completed at 704-216-8330 and the application mailed to you for your signature.  

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Social Services - Medicaid

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1. What are the Medicaid eligibility requirements?

Basic Eligibility Requirements;

Medicaid or Health Choice may be available to people who are:

• Age 65 or older
• Blind or disabled
• Infants and children under the age of 21
• Low-income individuals and families
• In need of long-term care
• Receiving Medicare

You also must:

• Be a US citizen or provide proof of eligible immigration status (individuals only applying for emergency services are not required to provide documentation of immigration status)
• Live in North Carolina, and provide proof of residency
• Have a Social Security number or have applied for one

2. How do I apply for Medicaid?

There are three ways to apply (one application works for Medicaid and Health Choice).

1. Apply online at ePass.
2. Apply in person at Rowan County Department of Social Services (DSS) located at 1813 E Innes Street Salisbury, NC 28146, Monday through Friday 7:30 a.m. to 5:00 p.m. 
3. Fill out a paper application and mail, drop off, or fax to Rowan County DSS at 704-216-7941

Call Rowan County DSS at 704-216-8330 if other accommodations are required.

3. How do I obtain a mail-in application for Medicaid?

Requesting an Application

You may contact the Department of Social Services (DSS) at 704-216-8330 to request an application to be mailed to you, or you may go to the North Carolina Division of Medical Assistance website. You may select from the Adult Medicaid Mail-in, form number DMA-5000, or you may choose the form DMA-5063 for Medicaid for families and children. 

Application Process

DSS cannot accept applications received by fax or email. Your eligibility will be determined by the date of your application. The date of the application is the date a completed, signed, and dated application is received in the DSS in the county where you reside. Once you have completed the application, you may mail the application or bring it in person to:

Rowan County Department of Social Services 
1813 E Innes Street 
Salisbury, NC 28146 
Monday through Friday, 7:30 a.m. to 5:00 p.m.

4. Is Medicaid transportation available?

If you receive Medicaid, Medicaid will pay for transportation to and from a medical appointment if the recipient receives a Medicaid covered service that is provided by a qualified Medicaid provider (enrolled as a North Carolina Medicaid provider). Medicaid only pays for the least expensive means suitable to the recipient’s needs. The county will arrange for or provide transportation for Medicaid covered services if the Medicaid recipient is unable to arrange and/or pay for transportation. Persons receiving Medicaid under the Medicaid for Qualified Beneficiaries coverage group and/or children receiving North Carolina Health Choice are not eligible to receive Medicaid Transportation assistance. To request Medicaid Transportation, contact 704-216-8896.

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Tax Assessor

Show All Answers

1. When do I list personal property?

Personal property must be listed in the Assessor's office during the month of January each year.

2. When was Rowan County's last revaluation?

Rowan County’s last revaluation took place on January 1, 2023.

3. When is Rowan County's next revaluation?

Rowan County’s next revaluation will take place on January 1, 2027.

4. How do I appeal my property value?

Learn all about appealing your property value by visiting the Appeals page.

5. When are my taxes due?

Real and personal property taxes are due on September 1 of each year, but you have until January 5 of the following year to pay without interest.

6. How do I apply for an exemption on my property?

For details view the Exemptions page.

7. My house wasn't complete as of January 1. Why did I get a tax bill for it?

Per the North Carolina General Statutes, you were assessed on the percentage of the house that was complete as of January 1. Full value of the house will be reflected on your tax bill once the house is completed.

8. My house or outbuilding has been removed since January 1 of the current year. Do I still have to pay taxes on it?

Yes. Per the North Carolina General Statutes, the value of a parcel is based on the condition of the property as of January 1 of the current year. Please let our office know if any buildings have been torn down, moved, or added during the year.

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Tax Collector

Show All Answers

1. How do I get a refund when the tag has been turned in to the Department of Motor Vehicles (DMV) office and the vehicle was sold?

You will only receive a refund if you have unused months left on the tag. If you need a refund please furnish the Tax Collector's office with a copy of the North Carolina Department of Transportation (NCDOT) Receipt for plate and/or sticker paper and a bill of sale or paperwork showing what you did with the vehicle. Fax paperwork to 704-216-7983. You can also visit or mail it to the Tax Collector's office at:

402 N Main Street, Suite 101
Salisbury, NC 28144

2. How do I buy foreclosure properties?

Foreclosure Sales are properties sold due to delinquent tax liens, after other collection efforts have been exhausted. The process of foreclosure, from start to finish can take as little as 60 days or as long as 18 months. Owners or lienholders have up until the day of sale to pay taxes and fees in full which would stop the sale of the property. The County opens bidding at the amount equal to delinquent taxes, interest, plus legal costs. Anyone may offer an amount over the County's bid at public auction and obtain ownership upon completion of a 10 day upset bid period. The Foreclosure sale will be made subject to all outstanding county, city, fire district taxes and all local improvement assessments against the described property not included in the judgment. All other liens on the property may be extinguished at time of sale.

NC State law prohibits the sale of property tax lien certificates. The Collections Department maintains the Tax Foreclosure webpage which is updated when information is received from the Foreclosure attorney. When foreclosure properties are ready, the sale dates and times are posted on our webpage.Sales

Foreclosure Sales are held at the Rowan County Courthouse, 210 North Main Street, Salisbury, NC, 28144 at the date and time assigned by the Courts. You must be in attendance at the sale to bid on a property.

At the time of sale, if you are the highest bidder the attorney will require a deposit of 20% of the amount of the bid. Only certified funds or money orders are accepted for a deposit on the sale day. Rowan County does not offer financing.

The sale is subject to a 10 day upset bid period as required by law. Upset bids must be submitted in person at the Rowan County Courthouse, Office of the Clerk of Superior Court. The court case number must be provided to the Office of the Clerk of Superior Court in order for the record to be accessed. Upset bids require a 5% increase over the last highest bid, with a minimum increase of $750. Inquiries regarding close out status of foreclosure sales, must be made in person at Office of the Clerk of Superior Court.

If you are the highest bidder at the close of the upset bid period, final payment will be due in the foreclosure attorney's office upon delivery of the Commissioner's deed.

It is recommended that you seek legal advice in the Foreclosure process from your personal attorney. If you have specific questions regarding a property you can contact the Collections department at (704) 216-8544.

View Current Foreclosures

3. How do I get a refund for my tag if I move out of state?

We need a copy of the new state's registration and copy of North Carolina Department of Transportation (NCDOT) Receipt for plate and/or sticker paper. Fax paperwork to 704-216-7983. You can also visit or mail it to the Tax Collector's office at: 

402 N Main Street, Suite 101
Salisbury, NC 28144

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Tax Collector - Tax Bills

Show All Answers

1. Does Rowan County offer a tax discount?

Yes! However, it can change from year to year. There is a 1.5% discount for July and 1% in August.

2. When are property taxes due?

For real estate, individual personal property, and business personal property, taxes are due September 1st for that current tax year. However, you can make prepayments prior to the bills being issued. Rowan County tax bills are mailed in late July to early August. Also, you will be able to receive a discount for any money received prior to September 1st. These taxes will become delinquent after January 5th of the following year and subject to enforced collections efforts.

3. How much did I pay last year and the year before?

Search and/or pay tax bills by visiting the Tax Bill Search Website.

4. What is the current value of my property?

Please see your bill or receipt, or visit the Tax Bill Search website.

5. Did my mortgage company get a copy of my tax bill?

Yes, mortgage companies received a copy of tax bills that are escrowed.

6. If my mortgage company pays my property taxes through escrow, why do I receive the bill?

Although you have agreed to have your property taxes escrowed and paid through your mortgage company, we still mail the property tax bill to the correct owner.

7. Where do I get my property tax card?

You can get a copy of your property tax card at the Tax Assessor office located at:

402 N Main Street, Suite 201
Salisbury, NC 28144

You may also print a copy by visiting the Tax Bill Search website.

8. Do I have to pay my bill in full?

Prior to bills being mailed in July you can make prepayments but you must specify they are prepayments or the amount will be refunded back to you. After bills are mailed in July you can make payments at any time. Tax bills are due September 1st and become delinquent after January 5th. Remember, Rowan County does offer discounts for payments in the month of July and August.

9. Can property tax payments be used for a deduction on my income tax?

Please consult your Certified Public Accountant.

10. If I have sold the property that I received a property tax bill for, what should I do?

Agreements that are made between buyers, sellers, and attorneys are typically handled by the attorney at the time of sale. However, since property taxes are a lien on real estate, it is in the buyer’s best interest to make sure all property taxes are settled before the property is purchased at closing. (See back of bill.)

11. Does my Tax bill include taxes for Municipalities (City/Town/Fire district)?

Yes, Rowan County started collecting for all municipalities in 2006.

12. When are delinquent tax bills advertised?

Every year once bills become delinquent, if they are not paid by May 15, they will be advertised in the Salisbury Post. Each real estate parcel will be charged a $5 fee for advertisement.

13. What is a garnishment?

When property tax becomes 60 days delinquent, 10% of gross pay will be garnished and applied to the delinquent taxes. Garnishment fees can be up to $60. We begin the garnishment process the first of March.

14. When will I receive my vehicle property tax bill from the County?

Beginning in 2013, the Tag and Tax Together program was implemented to allow property owners to conveniently pay annual vehicle registration fees and property taxes together. Motor vehicles that are registered and tagged are listed with the county automatically after you renew your registration or register a new vehicle. Any unregistered (untagged) vehicles must be listed with the county during the annual listing period in January. Learn more by visiting the North Carolina Department of Motor Vehicles Tag and Tax Together program page.

15. What time period does the tax bill cover?

We bill on a fiscal year basis. The fiscal year is from July 1 to June 30.

16. If I mail in a payment, will I receive a receipt?

Receipts are not sent for mail payments unless requested by including a self-addressed, stamped envelope if you wish to have a receipt mailed to you. For proof of payment and income tax purposes, retain the top portion of the bill for your records, or visit the Tax Bill Search website to print a copy.

17. What is considered personal property?

Personal Property is considered to be the following: 

• boats
• motors
• manufactured homes
• jet skis
• aircraft
• campers 
• untagged vehicles
• farm equipment 

Business personal property examples include:

• furniture
• fixtures
• equipment used for trade or business 

18. How do I appeal my personal property value?

Appeals relating to the value or taxability of personal property must be received within 30 days of notice. Please call the Tax Assessor's office at 704-216-8558 for more information.

19. What if I have declared bankruptcy and receive a bill?

Contact the Tax Collector's office with your bankruptcy case number and attorney information to update your records.

20. What happens if I do not pay my bill?

Unpaid tax bills are subject to garnishment, attachment of bank accounts, rents, state funds or lottery winnings, levy or other legal action including foreclosure after January 5th. You are strongly encouraged to contact the Tax Collector's Office prior to delinquency to discuss payment options.

21. Why do I have a late list fee?

A late list fee is charged if you did not return your personal or business property listing form by January 31st or did not return it at all. Please contact Tax Assessors Office with questions at 704-216-8558.

22. What should I do if I sold my Personal Property (i.e., boat/motor, trailer, jet ski, etc.)?

Please contact the Tax Assessor's Office at 704-216-8558.

23. Why are there fees to use a debit/credit card?

Rowan County does not charge the fee; our third party company or merchant charges the fee.

24. What do I need to move a mobile home?

If you are moving a mobile home, you will need a moving permit and all taxes must be paid. Please visit the Tax Collector's office to obtain a permit and provide the following information:

• Name of transport company or carrier
• Previous and current owner (name)
• Make, model, size, and serial number of the mobile home