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The original item was published from 6/5/2020 6:22:21 PM to 1/1/2021 12:00:02 AM.

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COVID-19 Media Releases

Posted on: June 5, 2020

[ARCHIVED] Media Release COVID-19 - June 5, 2020

For Immediate Release


Phone: 980-432-1800

Rowan County Case Information:

Rowan County Health Department and NCDHHS Launch Testing and Contact Tracing Resources to Help Slow the Spread of COVID-19 in Rowan County

Today, the Rowan County Health Department and the North Carolina Department of Health and Human Services (NCDHHS) are launching new initiatives to expand COVID-19 testing and contact tracing in order to help Rowan County families protect themselves and their neighbors. Testing and tracing are core public health measures, and key components of North Carolina’s strategy to responsibly ease restrictions while continuing to slow the spread of the virus.

People in Rowan County can now access new online tools to determine if they should consider being tested for COVID-19 and find a nearby testing place. The tool will also help individuals monitor their symptoms if they have tested positive for or been exposed to COVID-19. In addition, NCDHHS launched a new platform to integrate contact tracing efforts across the state. Rowan County Health Department has been training on the software and is using it in its ongoing contact tracing work.

“The Rowan County Health Department is proud to expand testing efforts to ensure all citizens have the opportunity to get tested for COVID-19.  We are pleased with the partnerships and collaboration that have been accomplished between public and private resources,” said Rowan County Public Health Director Nina Oliver.

Within Rowan County, there are currently eight different testing partners: Novant Health Rowan Medical Center, the Cabarrus-Rowan Community Health Center, West End Plaza, the Rowan County Health Department, FastMed, and ProMed.  Specific dates and times can be found on Rowan County’s Testing Information webpage.

To date, Rowan County has had 4,125 COVID-19 tests reported resulting in 3,396 negative tests and 729 positives. Over the past 10 weeks, our nurses have been hard at work conducting contact tracing and providing follow-up to citizens who are positive. We are happy to report that more than 400 individuals have successfully recovered.

“We are thankful for citizens who have been committed to the 3 W’s – Wearing a Mask, Waiting 6-feet apart, and Washing their hands. All these efforts together – testing, contract tracing, and community health behaviors – make Rowan County a safer place for our citizens and a safer place for our more vulnerable populations,” said Rowan County Public Health Director Nina Oliver.

“These new COVID-19 testing tools and resources help North Carolinians have the support and information they need to take care of themselves and their loved ones,” said NCDHHS Secretary Mandy Cohen, M.D. “When more people get tested and we all work alongside the COVID-19 Community Team to do our part with contact tracing, we can protect our loved ones and slow the spread of the virus.”

New Online Tools to Increase Access to Testing 

Having more than tripled the amount of testing completed just a month ago, North Carolina continues to ramp up testing. The new online tools are intended to help people know if they may need a test, how to get a test, and monitor their own symptoms if advised to do so by a contact tracer. These tools include:

  • Check My Symptoms (, a public website that allows people to enter their symptoms to determine if they should consider getting tested for COVID-19. If a test is recommended, they will receive a link to a list of nearby testing sites via email or text.
  • Find My Testing Place (, a public website that allows people to enter their county or ZIP code and access a list of nearby testing site locations online. 
  • COVID-19 Community Team Outreach (CCTO) Tool, a password-protected online software that helps people track their own symptoms if they have been advised to do so by the COVID-19 Community Team. It is also a platform that helps streamline and integrate contact tracing work across the state.

Expanded Contact Tracing Through the COVID-19 Community Team 

Through contact tracing, the COVID-19 Community Team reaches out to people who may have recently come into close contact with someone who tests positive for COVID-19 and connects them with the information and support needed to protect themselves and their loved ones.

It is important that people answer the call when the Community Team reaches out. Individuals being contacted will get an initial text from the number 45394 or email from  with follow-up phone calls from Rowan County Health Department at 980-432-1800 or from NC OUTREACH (844-628-7223). The Community Team will never ask for anyone’s Social Security Number, bank or credit card numbers, or any other financial information at any time. Any information shared during the call is a private health record and is strictly confidential.

Continued Prevention Measures

All North Carolinians should continue practicing their 3 Ws when they leave home:  Wear. Wait. Wash.

  • Wear a cloth face covering if you will be with other people.
  • Wait 6 feet apart. Avoid close contact.
  • Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.

“If we all do our part, we can protect our family and neighbors and get back to enjoying things like family gatherings, pastimes, and community events outside of our homes,” said NCDHHS Secretary Mandy Cohen, M.D. “By working together, we will slow the spread of this virus.”

For more information on testing and contact tracing, please see information shared on Rowan County’s COVID-19 Information website, calling, or emailing the Public Health Command Team.

NCDHHS has provided Frequently Asked Questions about Testing and Frequently Asked Questions about Contact Tracing resources.  For the latest state-wide information on COVID-19, visit the North Carolina COVID-19 Information Hub. For more data and information about North Carolina’s testing strategy, visit the COVID-19 North Carolina Dashboard.


TJ Brown

Download Media Release COVID-19 - June 5, 2020 (PDF)

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